Kamat, K.; Subhash, K.B.; Pech, R.J.; D'Mello, C.; Chang, L.C.
(Revista Latino-Americana De Turismologia. 3(2); 2017; 38-49.)
This exploratory research aims to determine whether there are perceived and significant differences with respect to service quality (SQ) attributes offered by four different service industries; viz.; Banks, Hotels, Hospitals ...