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Understanding of Complaining Behaviour and Handling of Complaints in the Hotels of Goa: A Managerial Perspective
Aradhana, Maria A.C.
(
Goa University
,
2003
)
Impact of Service Channel on Consumer Satisfaction: A Study in Health Care Service
Colvalcar, Tejashree M.
(
Goa University
,
2008
)
Tourism Attraction Development: A Comparative Study of the Development of Small and Medium Tourism Attractions in Goa and Portugal
Dayanand, M.S.
(
Goa University
,
2003
)
Impact of Personal and Job/ Organizational Factors on Organizational Role Stress: An Empirical Study of Private and Public Bank Officers
Fernandes, Christo F.V.
(
Goa University
,
2008
)
Index Fund Implementation in India
Fernandes, Kshama
(
Goa University
,
2003
)
Impact of Structural Variables (Autonomy, Decentralization and Formalization) on Market Orientation and Organizational Performance: A Study in Indian Retail Banking Sector
Nattuvathuckal, Barnabas
(
Goa University
,
2008
)
Performance Measurement and Evaluation in Banks
Mallya, Prita D.
(
Goa University
,
2004
)
Determinants of Expeditious Complaint Redressal in Banks
Hegde-Desai, P.
(
Goa University
,
2004
)
Holiday Attachment: The Construct, Measure, and its Relation with Customer Loyalty
George, Babu P.
(
Goa University
,
2004
)
Determinants of Loyalty: An Exploratory Empirical Study in Health Care Service
Salgaonkar, Pradeep B.
(
Goa University
,
2004
)
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Author
Mekoth, N. (5)
Sreekumar, A. (4)
Aradhana, Maria A.C. (1)
Balasubramanian, A.G. (1)
Colvalcar, Tejashree M. (1)
Costa, C.M.M. (1)
Dayanand, M.S. (1)
Fernandes, Christo F.V. (1)
Fernandes, Kshama (1)
George, Babu P. (1)
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Document Type
Thesis (10)
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Management Studies (10)
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Date Issued
2004 (4)
2003 (3)
2008 (3)
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Yes (10)