Affiliated Institution: St. Xavier's College, Mapusa http://irgu.unigoa.ac.in/drs/handle/unigoa/4947 2026-07-03T08:51:13Z 2026-07-03T08:51:13Z Customer Relationship Management, Service Quality and Customer Satisfaction in the life Insurance Industry in Goa Fernandes, Santana http://irgu.unigoa.ac.in/drs/handle/unigoa/4948 2019-04-14T20:10:13Z 2016-01-01T00:00:00Z Customer Relationship Management, Service Quality and Customer Satisfaction in the life Insurance Industry in Goa Fernandes, Santana 2016-01-01T00:00:00Z