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A typology for frontline employee adaptability to gain insights in service organisations: A view point

Sony, M.; Mekoth, N. (Inderscience, 2012)
Customer relations: Need for comprehensive approach

Hegde, S.G.; Mekoth, N. (1995)
Service quality in the public sector hospitals: A study in India

Mekoth, N.; George, B.P.; Dalvi, V.; Nirmala, R.; Nizomadinov, K. (Taylor and Francis, 2012)
TQM and service organisations

Mekoth, N.; Hegde, S.G. (All India Management Association, New Delhi, 1995)
Nestle Pure Life: Marketing bottled water

Barnabas, N.; Mekoth, N. (Steel Authority of India Ltd., Management Training Institute, Ranchi, Jharkhand, 2008)
Organisational role stress and the function of selected organisational practices in reducing it: Empirical evidence from the banking service frontline in India

Fernandes, C.F.V.; Mekoth, N.; SatishKumar; George, B.P. (Inderscience Publishers, 2012)
Autonomy, market orientation and performance in Indian retail banking

Barnabas, N.; Mekoth, N. (Emerald, 2010)
Gender differences in stress among bank officers of private and public sectors

Fernandes, C.F.V.; SatishKumar; Mekoth, N. (ICFAI, 2009)
Length of service and role stress

Fernandes, C.F.V.; SatishKumar; Mekoth, N. (ICFAI, 2008)
Measuring organizational autonomy

Barnabas, N.; Mekoth, N. (2009)

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