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TQM and service organisations

TQM and service organisations

Mekoth, N.; Hegde, S.G.
Source : Indian Management. (Feb); 1995; 41-46
URI: http://irgu.unigoa.ac.in/drs/handle/unigoa/799
Date: 1995
Document Type: Journal article

Abstract:

A whole-hearted commitment to tqm ensures improved product quality and better performance.

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