Gaonkar, D.N.; Castanha, J.; Subhash, K.B.; Chang, L.; Chen, R.
(Proc. of the 6. Int. Seminar and Conf. on Learning Organisation (ISCLO-2018), Ed. by: Puspita Kencana Sari, Dini Wahjoe Hapsari, Grisna Anggadwita and Erni Martini. Telkom University, Bandung, Indonesia. 2018; 29-43.)
Customer satisfaction helps to retain the customer which leads to success of the business. In this paper, attempt was made to measure the satisfaction level of the customers using services provided by the mobile network ...