IR @ Goa University

Browsing Goa Business School by Author "Indrawati"

Browsing Goa Business School by Author "Indrawati"

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  • Behavior intention to adopt IRCTC application for railway ticket reservation service: A case study of Goan consumers (India) 
    Castanha, J.; Prabhu, M.; Subhash, K.B.; Indrawati; Pimentel, T.D. (Anais Brasileiros de Estudos Turísticos. 11; 2021; 1-16.)
    Last decade witnessed an increase in usage of internet which led to increase in smartphone usage with various applications developed for making the life of people easy, resulting in dynamic change in the lifestyle of people. ...
  • Customer continuance intention toward digital banking application 
    Indrawati; Pradhina, N.P.; Subhash, K.B. (Understanding Digital Industry, Proc. of the Conf. on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019) Indonesia, Ed. by: Siska Noviaristanti, Hasni Mohd Hanafi, Donny Trihanondo. 2020; 103-106.)
    Internet banking in Indonesia increased from 150 million transactions in 2012 to 406 million transactions in 2016. The present article examines the digital banking application ABC of Bank ABC of Indonesia to find the factors ...
  • The effect of social media communication on brand awareness and perceived quality 
    Indrawati; Ardhana, W.; Castanha, J. (Digital Economy for Customer Benefit and Business Fairness. Proc. Int. Conf. on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, 9-10 Oct 2019. Ed. by: Grisna Anggadwita and Erni Martini. 2020; 85-90.)
    The present study aimed to examine the effect of social media communication on brand awareness. The data were collected from 400 valid respondents in Indonesia by using a purposive sampling technique. The data were analyzed ...
  • An empirical study on continuance intention to use mobile payment applications in Goa, India 
    Castanha, J.; Shirodkar, G.; Subhash, K.B.; Indrawati (International Journal of Banking, Risk and Insurance. 10(2); 2022; 27-40.)
    The aim of the study is to examine the factors influencing users' continuance intention to adopt and use mobile payment applications, using the extended UTAUT2 model. The study was carried out using a structured questionnaire, ...
  • External and internal factors of mobile games adoption in Indonesia 
    Indrawati; Gaffar, M.R.; Subhash, K.B. (Digital Economy for Customer Benefit and Business Fairness. Proc. Int. Conf. on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, 9-10 Oct 2019. Ed. by: Grisna Anggadwita and Erni Martini. Routledge. 2020; 64-70.)
    Developments in information and communication technology have led to a growth in mobile usage, with mobile games being played by most people. Mobile games have become the biggest contributor to the revenue of the iOS and ...
  • Measuring smart building readiness index: A case study of Bandung city 
    Indrawati; Nurillaily, A.; Amani, H.; Subhash, K.B. (Jurnal Manajemen Indonesia. 20(2); 2020; 132-139.)
    Government and private players started focusing on developing cities in to smart cities due to increased level of urbanization in most of the countries around the world, including in Indonesia, by focusing on developing ...
  • Paradoxes of healthcare in Goa 
    Gaunekar, D.; Subhash, K.B.; Castanha, J.; Indrawati (Digital Economy for Customer Benefit and Business Fairness. Proc. Int. Conf. on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, 9-10 Oct 2019. Ed. by: Grisna Anggadwita and Erni Martini. Routledge. 2020; 71-77.)
    The study aimed to assess the satisfaction level of patients with respect to healthcare services provided by public and private hospitals. The result of the Importance Performance Analysis (IPA) revealed that in general, ...
  • A study on behaviour intention towards adoption of navigation apps by travellers: The UTAUT2 perspective 
    Castanha, J.; Gurav, P.; Subhash, K.B.; Indrawati (International Journal of Hospitality and Tourism Systems. 16(1); 2023; 34-42.)
    The purpose of the study is to examine traveller's behaviour intention towards technology adoption with respect to using mobile navigation apps by using the UTAUT2 framework. In order to validate and confirm the proposed ...
  • Users' continuance intention toward hospitality service applications 
    Indrawati; Hasana, S.A.; Subhash, K.B. (Understanding Digital Industry, Proc. of the Conf. on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019) Indonesia, Ed. by: Siska Noviaristanti, Hasni Mohd Hanafi, Donny Trihanondo. 2020; 76-80.)
    Airbnb, an online platform through which users register and rent hospitality services to tourists, is one of the biggest online marketplaces in most countries around the world, including Indonesia. This study attempted to ...
  • What constitutes brand loyalty in e-tailing? 
    Carrasco, M.; Talkar, N.; Pillai, K.B.; Castanha, J.; Indrawati (Digital Economy for Customer Benefit and Business Fairness. Proc. Int. Conf. on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, 9-10 Oct 2019. Ed. by: Grisna Anggadwita and Erni Martini. Routledge. 2020; 78-84.)
    Bringing customers close to e-web stores using appropriate technology leads to brand loyalty, but only if the factors influencing brand loyalty in e-tail industry are known. The present study identified nine factors ...
  • What influences consumer behavior toward information and communication technology applications: A systematic literature review of UTAUT2 model 
    Castanha, J.; Subhash, K.B.; Indrawati (ICT Systems and Sustainability: Proceedings of ICT4SD 2020. Ed. by: Milan Tuba, Shyam Akashe, Amit Joshi. 1; 2020; 317-327.)
    Success of any Information and Communication Technology (ICT) application, whether developed for industrial or individual use, depends on the level of acceptance by the consumers and usage of the same on a regular base in ...
  • What lies beneath: The untapped potential of retail marketing using online platform - A case study of Goa, India 
    Gadekar, S.; Subhash, K.B.; Castanha, J.; Indrawati; Chen, R.F. (3D... IBA Journal of Management and Leadership. 12(1); 2020; 66-78.)
    The purpose of the study was to investigate customer's perception towards the online shopping in Goa where entire work is broekn in to three main issues, namely, identifying who the customers are, what motivates / influences ...

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