Organisational role stress and the function of selected organisational practices in reducing it: Empirical evidence from the banking service frontline in India

Abstract

The present study examines the varying impacts of health, environmental, and organisational factors on organisational role stress. It uses survey data from 483 respondents representing the private and public banking sectors in Goa, India. Analysis shows that environmental factors, health practices, and demographics such as age, salary, and length of service are strong predictors of reduction in organisational role stress. Also, married couples experience less stress and females are subject to higher stress than males. The study adds to the evidence that environmental, health, and demographics at workplace are potential explanatory variables in finding lasting cures for workplace stress.