Perceived Justice in Service Recovery Efforts in Airline Industry

dc.contributor.author	Hegde-Desai, P.
dc.contributor.author	D'Souza, F.
dc.date.accessioned	2015-06-04T04:00:47Z
dc.date.available	2015-06-04T04:00:47Z
dc.date.issued	2013
dc.identifier.citation	Changing Dynamics in the Global Village, Ed. By: S. Altekar, Bloomsbury Publishing India Pvt. Ltd., New Delhi 110 070, India, ISBN: 978-93-82563-59-4. 2013; 21-32.	en_US
dc.identifier.uri	http://irgu.unigoa.ac.in/drs/handle/unigoa/2947
dc.subject	Management Studies	en_US
dc.title	Perceived Justice in Service Recovery Efforts in Airline Industry	en_US
dc.type	Book chapter	en_US

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