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Does quality of healthcare service determine patient adherence? Evidence from the primary healthcare sector in India

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dc.contributor.author Mekoth, N.
dc.contributor.author Dalvi, V.
dc.date.accessioned 2015-12-14T02:43:34Z
dc.date.available 2015-12-14T02:43:34Z
dc.date.issued 2015
dc.identifier.citation Hospital Topics. 93(3); 2015; 60-68. en_US
dc.identifier.uri http://dx.doi.org/10.1080/00185868.2015.1108141
dc.identifier.uri http://irgu.unigoa.ac.in/drs/handle/unigoa/4237
dc.description.abstract Patient adherence is extremely important to achieve positive outcome. While quality of healthcare service has been studied as a determinant of patient satisfaction and loyalty, its impact on patient adherence has not been examined. The authors attempt to determine dimensions of quality and their impact on patient adherence in primary healthcare in India. Exploratory factor analysis resulted into seven factors. Factor scores were used for regression to identify the influence of dimensions of service quality on patient adherence. Quality of healthcare emerged as a determinant of patient adherence. en_US
dc.publisher Taylor and Francis en_US
dc.subject Management Studies en_US
dc.title Does quality of healthcare service determine patient adherence? Evidence from the primary healthcare sector in India en_US
dc.type Journal article en_US
dc.identifier.impf ugc


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