Analysis of Service Quality Gaps and Customer Satisfaction on Customer Loyalty and Financial Performance of Public, Private and Multi State Co-Operative Banks in India

dc.contributor.advisor	Sankaranarayanan, K.G.
dc.contributor.author	Joshi, Ashish Manohar
dc.date.accessioned	2020-07-01T10:09:59Z
dc.date.available	2020-07-01T10:09:59Z
dc.date.issued	2019
dc.identifier.uri	http://irgu.unigoa.ac.in/drs/handle/unigoa/6120
dc.publisher	Goa University
dc.subject	Commerce
dc.title	Analysis of Service Quality Gaps and Customer Satisfaction on Customer Loyalty and Financial Performance of Public, Private and Multi State Co-Operative Banks in India
dc.type	Thesis