Abstract:
The performance of an organisation is to be judged on the basis of its efficiency. This is specially true in the case of a State Road Transport Undertaking (STU). A STU is accountable to the public in as much as the money it uses from the public exchequer. It is often believed that the STUs are generally inefficient when compared to the private transport undertakings. This paper attempts to look at this fact critically and to assess how far the generally held belief is true.