Understanding of Complaining Behaviour and Handling of Complaints in the Hotels of Goa: A Managerial Perspective

dc.contributor.advisor	Mekoth, N.
dc.contributor.author	Aradhana, Maria A.C.
dc.date.accessioned	2015-09-24T09:40:10Z
dc.date.available	2015-09-24T09:40:10Z
dc.date.issued	2003
dc.identifier.uri	http://irgu.unigoa.ac.in/drs/handle/unigoa/3944
dc.language.iso	en_US	en_US
dc.publisher	Goa University	en_US
dc.subject	Management Studies	en_US
dc.title	Understanding of Complaining Behaviour and Handling of Complaints in the Hotels of Goa: A Managerial Perspective	en_US
dc.type	Thesis	en_US